There are two points in a performance gap - where we are and where we want to be.
There are no two same individuals, nor two same situations, either. So we use the appropriate diagnostic tools for certain areas, or for certain types of organization.
We Discuss
The voices of key people or the effect of key issues are critical.
Diagnostic tests are helpful in general. But the inputs of the outliers - the key people and the key issues that need to be listened to - even more. Finally, the methods on how to bridge the gap should be crystal.
We Deliver
In the end, the execution matters most. It has to address why the project was done in the first place.
And it is not enough to complete. The insightful analyses and summaries will be useful for future growth opportunities. The next steps are important.
